Winter Production: How long until I receive my order?

Where to Buy

You will find our line at the following locations ♥ 

United States | International | Online

United States

International

Online

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For wholesale inquiries, please email wholesale@dottiesdelights.com.

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Generally speaking, our sizes are based on the following:

 XS 31-33" bust 22-24" waist 31-33" hip
S 33-36" bust 24-26" waist 33-36" hip
M 36-38" bust 26-28" waist 36-38" hip
L 38-40" bust 28-30" waist 38-40" hip 
XL 40-42" bust 30-32" waist  40-42" hip 
1X 42-44" bust 32-34" waist 42-44" hip 
2X 44-47" bust 34-37" waist 44-47" hip
3X 47-50" bust 37-40" waist 47-50" hip
4X 50-53" bust 40-43" waist 50-53" hip
5X 53-56" bust 43-46" waist 53-56" hip

 

Robe Sizing

Our robes are very open, and the sizing is somewhat flexible. They come in 3 sizing options—size 1 is designed for sizes XS - L,  size 2 for sizes XL- 3X, and size 3 fits up to a 5X. 

Further Info

Please refer to specific listings for more detailed information. We are more than happy to help with specific sizing questions if you use the contact link with your measurements and concerns! ♥


Returns Policy

Please note most items are handmade to order and take time to be constructed just for you! Because of this, we are unable to accept order cancellations. We must be very strict on this, even if you have just placed your order and we have not shipped yet, even if you did not fully read our terms before placing your order. All items are non-refundable. The only exception is if we have sent an item that is flawed or damaged.

Size exchanges may be permitted provided garments are returned in new, unworn condition. Knickers and playsuits are excluded from exchanges unless flawed or damage upon arrival.  Please contact dottiesdelights@gmail.com for more information. ♥

Shipping Policy

Shipping Time
Please note most items are handmade to order and take time to be constructed just for you! In general, allow several weeks for made to order items to be constructed. This may occasionally be longer during high traffic periods:

Check current shipping times for Made to Order items here.

If the item you want is In Stock, order that option, as you will receive it more quickly! You can always email us to check the stock status of specific pieces you are interested in - just be sure to include size/color/style name of items! Please contact dottiesdelights@gmail.com for more information on special shipping requests.

If the item you want is NOT in stock, just select the "made to order" option and select "pre-order." Most items will not be back in stock unless you purchase this option, so don't wait for an automatic preorder that may never come! If you don't see a made to order option available, please reach out to dottiesdelights@gmail.com as it may be an error or otherwise mildly flexible.

Delivery Method
We generally ship using USPS. Other carriers may be available (UPS, FedEx, DHL, etc). USPS Priority Mail shipping and above will include a simple gift box packaging; First Class shipments will be sent in a compostable mailer. We try to be as eco-conscious as we can! The only plastic packaging we use is for the Mam'selle Robes because they are just too unruly to ship otherwise!

We are not responsible for lost packages, and we are unable to call USPS to track down packages. You may have better luck dealing directly with your local postal service. If you would like to add shipping insurance, please inquire. We always try to ship out as fast as possible, but if you have a very hard deadline, always let us know BEFORE you place your order, especially if they are made to order items. 

International customers

Unfortunately due to new regulations, we are no longer able to ship to the EU.

For all other areas:

We have added First Class International as a budget friendly option, however, please note this generally does not include full tracking information once it leaves the U.S. border. Also, first class delivery times can vary widely from weeks to months. We are not responsible for lost packages.

We highly recommend using Priority Mail or other carriers to ensure reliable tracking and delivery times. As far as customs and duties are concerned, we are a legitimate business and do not mark purchases as "gift" so please do not ask.

 



Sizing

Please refer to our size chart for information about sizing or contact dottiesdelights@gmail.com for more information. We are always happy to help with specific questions, just include your measurements as best you can with your inquiry and we can give you personalized suggestions!

 

Rewards Program

Dottie's Delights offers a Rewards Program for our loyal customers. Sign up is simple and free. To learn more, please visit our Rewards page.

Custom Orders

 

We offer customizations to many of our current products for a fee. If you are interested in ordering an item we currently make in a different color-way or fabric, for example, please email dottiesdelights@gmail.com. We'd love to discuss your vision! 

Careers/Internships

 

*****

Design and/or Marketing Intern:

We are always open to internship applications on a continuing basis. Internships typically last one school semester and can be somewhat tailored to each individual's interests and skills. Areas may include: pattern development, design development, sample making, production basics, social media and newsletter maintenance and promotion, target market research, new stockist outreach, lookbook/line sheet development, etc. This is an excellent opportunity to work intimately with the designer and experience all aspects of the inner workings of a small independent brand. Knowledge of fashion history or intimate apparel a plus, but not mandatory. Must be enrolled or a recent graduate of a fashion programs or similar. Preference given to students that are looking for school credit. Paid position.

 


Our studio is located at:

Dottie's Delights
Chicago, IL 60641

 

We are a private work studio open by appointment only.

Thanks for contacting us. We'll get back to you as soon as possible.

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