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Dottie's Delights Rewards

Dottie's Delights is excited to offer a rewards program for our loyal customers. There are a variety of ways you can earn points:

  • Create a Rewards account: 100 points (this requires you verify your email)
  • Review a product you've purchased: 50 points (50 additional points if you include a photo)
  • Like us on Facebook: 20 points
  • Follow us on Twitter: 20 points
  • Follow us on Instagram: 20 points
  • Subscribe to our Newsletter: 250 points
  • Enter your birthday: 100 points
  • Make a purchase: 5 points for every dollar spent

When you join the rewards program, you start at our Rhinestone tier, and there are additional rewards for each tier-level you reach:

  • Bronze: Receive a $5 discount on a purchase of $100 or more up to 5 times per year when you reach 500 points
  • Silver: Receive a  $10 discount on a purchase of $100 or more up to 5 times per year, and gain a 1.25x points multiplier when you reach 2500 points
  • Gold: Receive a free custom panty (any style, any fabric from our extended repertoire), a $10 discount on a purchase of $100 or more up to 5 times per year, and gain a 1.5x points multiplier when you reach 7,500 points.
  • Diamond: Our most exclusive tier! For our best customers, you are rewarded with a new collection product completely gratis. In addition, you'll receive a lifetime 10% discount on purchases of $100 or more, and gain a 2x points multiplier when you reach 25,000 points.

To sign up, track your progress or redeem your rewards, click here.

 

Join or Track Your Rewards:

Sign up to start earning points, or track your progress.

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Generally speaking, our sizes are based on the following:

 XS 31-33" bust 22-24" waist 31-33" hip
S 33-36" bust 24-26" waist 33-36" hip
M 36-38" bust 26-28" waist 36-38" hip
L 38-40" bust 28-30" waist 38-40" hip 
XL 40-42" bust 30-32" waist  40-42" hip 
1X 42-44" bust 32-34" waist 42-44" hip 
2X 44-47" bust 34-37" waist 44-47" hip
3X 47-50" bust 37-40" waist 47-50" hip
4X 50-53" bust 40-43" waist 50-53" hip
5X 53-56" bust 43-46" waist 53-56" hip

 

Robe Sizing

Our robes are very open, and the sizing is somewhat flexible. They come in 3 sizing options—size 1 is designed for sizes XS - L,  size 2 for sizes XL- 3X, and size 3 fits up to a 5X. 

Further Info

Please refer to specific listings for more detailed information. We are more than happy to help with specific sizing questions if you use the contact link with your measurements and concerns! ♥


Returns Policy

Please note most items are handmade to order and take time to be constructed just for you! Because of this, we are unable to accept order cancellations. We must be very strict on this, even if you have just placed your order and we have not shipped yet, even if you did not fully read our terms before placing your order. All items are non-refundable. The only exception is if we have sent an item that is flawed or damaged.

Size exchanges may be permitted provided garments are returned in new, unworn condition. Knickers and playsuits are excluded from exchanges unless flawed or damage upon arrival.  Please contact dottiesdelights@gmail.com for more information. ♥

Shipping Policy

Shipping Time
Please note most items are handmade to order and take time to be constructed just for you! In general, allow 1-3 weeks for made to order items to be constructed. This may occasionally be longer during high traffic periods:

Check current shipping times for Made to Order items here.

If the item you want is In Stock, order that option, as you will receive it more quickly! You can always email us to check the stock status of specific pieces you are interested in - just be sure to include size/color/style name of items! Please contact dottiesdelights@gmail.com for more information on special shipping requests.

Delivery Method
We generally ship using USPS. Other carriers may be available (UPS, FedEx, DHL, etc). USPS Priority Mail shipping and above will include a simple gift box packaging; First Class shipments will be sent in a compostable mailer. We try to be as eco-conscious as we can!

We are not responsible for lost packages, and we are unable to call USPS to track down packages. We always try to ship out as fast as possible, but if you have a very hard deadline, please let us know.

International customers
We have added First Class International as a budget friendly option, however, please note this generally does not include full tracking information once it leaves the U.S. border. Also, first class delivery times can vary widely from weeks to months. We are not responsible for lost packages.

We highly recommend using Priority Mail or other carriers to ensure reliable tracking and delivery times. As far as customs and duties are concerned, we are a legitimate business and do not mark purchases as "gift" so please do not ask.

 

Germany - Verpackungsgesetz (LUCID Packaging Register)

Germany's Packaging Act "VerpackG" imposes requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials.

Dotties Delights is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE4611919661964. My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.

As a consumer, please ensure that all received packaging is separated, reused and/or disposed of in the right recycling containers or composted, at home or locally.

Sizing

Please refer to our size chart for information about sizing or contact dottiesdelights@gmail.com for more information. We are always happy to help with specific questions, just include your measurements as best you can with your inquiry and we can give you personalized suggestions!

 

Rewards Program

Dottie's Delights offers a Rewards Program for our loyal customers. Sign up is simple and free. To learn more, please visit our Rewards page.

Custom Orders

We offer customizations to many of our current products for a fee. If you are interested in ordering an item we currently make in a different color-way or fabric, for example, please email dottiesdelights@gmail.com. We'd love to discuss your vision! 

Careers/Internships

 

*****

Design and/or Marketing Intern:

We are always open to internship applications on a continuing basis. Internships typically last one school semester and can be somewhat tailored to each individual's interests and skills. Areas may include: pattern development, design development, sample making, production basics, social media and newsletter maintenance and promotion, target market research, new stockist outreach, lookbook/line sheet development, etc. This is an excellent opportunity to work intimately with the designer and experience all aspects of the inner workings of a small independent brand. Knowledge of fashion history or intimate apparel a plus, but not mandatory. Must be enrolled or a recent graduate of a fashion programs or similar. Preference given to students that are looking for school credit. 

 

Our studio is located at:

Dottie's Delights
100 Taylor St
Suite B9
Nashville, TN 37208

 

We are open by appointment only.

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